Pre-Order Information Page


- GENERAL NOTICE -
We now only repair Retro, Retro Pro and Universal units.
We no longer service nor have access to parts for our previous projector
based product line. I apologize for any inconvenience but scarce
components and increased labor costs make support impractical
for our older product line.


Please read. The repair form link is at the bottom of the page.

Submission of an order form constitutes agreement with the following:

Price
General refurbish for out of warranty RetroScan units is $600.00
unless otherwise discounted by written agreement in advance.

NOTE: We do not service units' cameras. If you have a defective camera,
please contact us about your repair options before shipping your unit as camera
repair or replacement is not included in the $600 refurbishing fee.

Shipping is $100.00 for delivery in the continental USA, including Alaska.
$200.00 for delivery to Hawaii.
$350.00 for delivery to Canada and Mexico.
$450.00 for delivery anywhere else.
All prices are in U.S dollars.
Texas residents add 8.25% sales tax. 

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Delivery Time and Shipping
There is an average time of about 7 business days from receipt of funds until we ship
but this time period is not guaranteed, pending testing and work load.
Specific delivery deadlines must be agreed upon in writing before submission.
Everything is shipped insured with signature required.
 

Terms of Sale
No cancellations and funds are non-returnable under any condition.
We accept no returns and there are no exceptions.

Warranty
Repairs carry a 90 day warranty on all parts and labor.
Buyer must test this unit with film within the first 7 days of receipt.

NOTE: Take care in packaging the unit for repair work as
the warranty does not cover repair of shipping damage.
 

International Customers
Your government customs will charge you some sort of additional import fees or tax
based on the declared value of this item. We have no way to calculate the amount.
The import fee/tax they charge you does not go to us. It goes to your government.
For insurance and legal purposes we must declare full value, so please do not ask us to
declare a lower value than what you paid. Canadian customers can designate a US city
near the Canadian border for shipping purposes, if desired. South American and Mexican
customers can designate a Miami brokerage to ship to, if necessary.
 

Forms of Payment
For orders in the USA, we accept company checks, cashiers checks, credit cards or PayPal.
We do not accept personal checks or checks drawn on credit card accounts.

For international orders, we accept credit cards, PayPal or Wire Transfer only.
 

How to Make Payment
Please follow the steps below precisely and in the order shown.

-By Credit Card-
(USA or International)


1) Please click HERE to print a credit card information sheet and fill it out neatly.

2) ALSO print and fill out the repair form indicating Credit Card as form of payment.
 You can also call in your credit card information, if preferred.
In either case, we will not process your credit card until we have a signed repair form.
We will properly dispose of all credit card information after processing your order.

3) Scan and email a JPEG of both forms to moviestuff@swtexas.net


 
-By Company Check, Cashier's Check or Money Order-
(USA only)

1) Make check payable to "MovieStuff".

2) Include a copy of the order form with your payment and send to:

MovieStuff
271 Main Street
Utopia, Texas 78884
830-966-4664

(Please do not send order form separately from payment)
 


-By PayPal-
(USA or International)

1) Send PayPal payment to moviestuff@swtexas.net

2) Wait for PayPal to email you a receipt for payment confirmation.

3) Complete your order form indicating PayPal and date it was sent.

4) Scan and email a JPEG of the order form to moviestuff@swtexas.net
or
FAX your order form to 830-966-4665

(Please do not send order form until after you send payment.)
 


-By Wire Transfer-
(International Only)

1) Click HERE for wire transfer account information.

2) Send wire transfer payment.

3) Complete your order form indicating wire transfer and date it was sent.

4) Scan and email a JPEG of the order form to moviestuff@swtexas.net
or
FAX your order form to 830-966-4665

(Please do not send order form until after you send payment.)


If you have read the above and would like to continue
with your repair, click HERE for your repair form! 


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