retroscan_hd_pro_software

RetroScan-HD Pro Software Instructions
Click HERE to return to general Retro Instructions and Links page.

NOTE: All instructions are for RetroScan-HD Pro version 3.0.14 or above.
If you are using a previous version, please get your free update HERE.

NOTE: If outside the USA, set Regional and Numerical Settings to
"USA/English" on your PC or software may not operate correctly.

Make sure that your antivirus software is disabled and that all other software is shut down.
Make sure that no other video devices are plugged into your USB ports while using the scanner and software.
Make sure that you have no active screen saver and that your system has "sleep" mode turned off.

Also, make sure that the font size of your Windows OS is set to "default" or "100%".
Using a larger font size, such as 125%, etc, can cause malfunctions in the software.

The RetroScan-HD Pro software has four user interfaces that you should
be familiar with before attempting your first scanning session.
Please click on each for details.

Settings Capture View Export

System Requirements
- September 18, 2014 -
Any 64 bit version of Windows 7 or Windows 8.
NOTE: This software will NOT work on a 32 bit system.
Also, you will need to install the latest free version of QuickTime
on your PC before installation of the RetroScan-HD software.
- IMPORTANT! -
Make sure that you choose the "Custom" when installing QT and check
all boxes, including the ones relevant to legacy codecs or
RetroScan-HD Pro will not export .MOV files.
To get the free version of QT, click HERE.
You can use QuickTime Pro but it is not necessary.

NOTE: QuickTime has a bug that sometimes prevents it from loading
the codecs necessary to export .MOV files via RetroScan-HD software.
If you find you can not export a .MOV file, QT may be missing the necessary
codec for proper operation. You can supplant the missing codec in QT by also
installing the Panasonic P2 View Plus. It's free and only takes a second to install.
You can download the P2 View Plus HERE.

8 Gigs of RAM

Around 2.5 GHz processor or faster.
NOTE: You must use an Intel processor with this unit.
An Intel i7 is ideal but i3 or i5 will work as long as it is 2.5 GHz or faster.
You can not use AMD processors with this product at this time.

Fast, internal drive to capture to.

USB 2 or 3 port.

Internet connection is not required for installation of RetroScan-HD Pro software.
However, internet connection is required to download the software.
Once software is downloaded, it can be copied and moved for installation on the desired PC.

Make sure that your antivirus software is disabled and that all other software is shut down.
Make sure that no other video devices are plugged into your USB ports while using the scanner and software.
Make sure that you have no active screen saver and that your system has "sleep" mode turned off.
Also, make sure that the font size of your Windows OS
is set to "default" or "100%". Using a larger font size, such as 125%, etc, can cause malfunctions in the software.
NOTE: If outside the USA, set Regional Settings to "USA/English"
on your PC or software may not operate correctly.

NOTE: We have a number of customers using this software
on a Mac running Windows with no reported issues but we do not support it.
If it works for you on a Mac, that is terrific. But, because we are not a Mac shop,
we have zero experience with running Windows on a Mac and will not be
able to help you if you are having performance issues with this product on a Mac.
Please do not mistake this as being unduly difficult; if you are in need of accurate
information, we would be the last people to talk to about Mac issues. ;)